Return Policy

IN-STORE RETURN & EXCHANGE POLICY

UNWORN MERCHANDISE, ACCOMPANIED BY SALES RECEIPT AND WITH ORIGINAL TAGS ATTACHED MAY BE RETURNED FOR A FULL REFUND WITHIN 7 DAYS, UP TO 30 DAYS FOR A STORE CREDIT

GIFTS ARE EXCHANGEABLE FOR STORE CREDIT ONLY

SPECIAL ORDERS AND TRUNK SHOW ORDERS ARE A FINAL SALE

SALE ITEMS ARE A FINAL SALE

MERCHANDISE WITHOUT ORIGINAL TAGS AND ORIGINAL RECEIPT MAY NOT BE EXCHANGED OR RETURNED

HOLIDAY GIFTS MUST BE RETURNED BY JANUARY 15th

ONLINE RETURN & EXCHANGE POLICY

UNWORN MERCHANDISE, ACCOMPANIED BY SALES RECEIPT AND WITH ORIGINAL TAGS ATTACHED MAY BE RETURNED FOR A FULL REFUND WITHIN 14 DAYS, UP TO 30 DAYS FOR A STORE CREDIT

WILLOW ST. IS NOT RESPONSIBLE FOR RETURN SHIPPING COSTS

ORIGINAL COST OF SHIPPING IS NOT REFUNDED

IF RETURNING IN-STORE MUST HAVE ORIGINAL INVOICE

MERCHANDISE WITHOUT ORIGINAL TAGS AND ORIGINAL RECEIPT MAY NOT BE EXCHANGED OR RETURNED

MAIL RETURNS TO: WILLOW ST. INC. ATTN: ONLINE RETURNS 431 SPRINGFIELD AVENUE SUMMIT, NJ 07901