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IN-STORE RETURN & EXCHANGE POLICY
• Unworn merchandise, accompanied by sales receipt and with original tags attached may be returned for a full refund within 7 days, up to 30 days for a store credit.
• Gifts are exchangeable for store credit only.
• Special orders and trunk show orders are final sale.
• Sale items are final sale.
• Merchandise without original tags and original receipt may not be exchanged or returned.
• Holiday gifts must be returned by January 15th.
ONLINE RETURN & EXCHANGE POLICY
• Unworn merchandise, accompanied by sales receipt and with original tags attached may be returned for a full refund within 14 days, up to 30 days for a store credit.
• Willow St. is not responsible for return shipping costs.
• Original cost of shipping is not refunded.
• If returning in-store must have original invoice.
• All sale items are final sale.
• Merchandise without original tags and original receipt may not be exchanged or returned.
• Mail returns to: Willow St. Inc. Attn: Online Returns 431 Springfield Avenue Summit, NJ 07901