Return Policy
IN-STORE RETURN & EXCHANGE POLICY
UNWORN MERCHANDISE, ACCOMPANIED BY SALES RECEIPT AND WITH ORIGINAL TAGS ATTACHED MAY BE RETURNED FOR A FULL REFUND WITHIN 7 DAYS, UP TO 30 DAYS FOR A STORE CREDIT
GIFTS ARE EXCHANGEABLE FOR STORE CREDIT ONLY
SPECIAL ORDERS AND TRUNK SHOW ORDERS ARE A FINAL SALE
SALE ITEMS ARE A FINAL SALE
MERCHANDISE WITHOUT ORIGINAL TAGS AND ORIGINAL RECEIPT MAY NOT BE EXCHANGED OR RETURNED
HOLIDAY GIFTS MUST BE RETURNED BY JANUARY 15th
ONLINE RETURN & EXCHANGE POLICY
UNWORN MERCHANDISE, ACCOMPANIED BY SALES RECEIPT AND WITH ORIGINAL TAGS ATTACHED MAY BE RETURNED FOR A FULL REFUND WITHIN 14 DAYS, UP TO 30 DAYS FOR A STORE CREDIT
WILLOW ST. IS NOT RESPONSIBLE FOR RETURN SHIPPING COSTS
ORIGINAL COST OF SHIPPING IS NOT REFUNDED
IF RETURNING IN-STORE MUST HAVE ORIGINAL INVOICE
MERCHANDISE WITHOUT ORIGINAL TAGS AND ORIGINAL RECEIPT MAY NOT BE EXCHANGED OR RETURNED
MAIL RETURNS TO: WILLOW ST. INC. ATTN: ONLINE RETURNS 431 SPRINGFIELD AVENUE SUMMIT, NJ 07901